Delivery & Shipping Policy

1. Where We Deliver

We deliver nationwide across Nigeria. Orders are shipped to the delivery address you provide at checkout. If you need delivery to an address outside Nigeria, please contact us at hello@wearitalluxury.com before placing your order.

2. Delivery Timelines

Orders are delivered within 2 to 5 business days anywhere in Nigeria, calculated from the day your order is dispatched.

• Order processing and dispatch: within 1 business day of payment confirmation.
• Delivery after dispatch: 2 to 5 business days nationwide.
• Business days are Monday to Friday, excluding public holidays. Orders placed on a weekend or public holiday are processed on the next business day.

3. Shipping Costs

Delivery charges are calculated at checkout based on your delivery address, and the full amount is shown to you before you complete payment. There are no additional shipping charges after checkout.

4. Order Tracking

You will receive a confirmation email once your order has been dispatched, including tracking details where the carrier provides them. You can also contact us at hello@wearitalluxury.com at any time for an update on your order.

5. Delivery Address & Failed Deliveries

Please ensure your delivery address and phone number are correct and complete at checkout. If a delivery fails because the address was incorrect or nobody was available to receive the order, we will contact you to arrange redelivery. A further delivery charge may apply for redelivery to a corrected address.

6. Delays

We aim to meet the timelines above on every order. If a delay occurs, we will contact you with a revised delivery estimate. Delays caused by circumstances outside our control, such as carrier disruption or severe weather, may extend delivery beyond the stated window; where this happens we will keep you informed until your order arrives.

7. Returns

If you wish to return an item after delivery, please see our Refund & Returns Policy at /en-na/returns for the return window, conditions and refund timelines.

8. Contact

For any question about delivery or shipping, contact us at hello@wearitalluxury.com and we will respond within 1 business day.